The Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) establishes a right to access to general municipal government information by:
- Providing the right of access to information held by institutions, subject to limited and specific exemptions.
- Protecting the privacy of individuals with respect to their personal information held by government institutions.
Formal, Informal, and Personal Information Requests
Not all records require a formal Freedom of Information (FOI) request. For general information requests, we suggest you first contact the relevant department. Staff will connect you with the Freedom of Information Coordinator if a formal FOI request is necessary. Requests requiring a formal application include:
-
- Access to general records (non-personal information)
-
- Access to own personal information
-
- Access to other’s personal information by an authorized party
-
- Correction of own personal information
Formal access requests are not required for information available, or soon to be made available to the public.
To make a formal Freedom of Information (FOI) request under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), complete the Access or Correction Request form, providing as much detail about the request as possible:
- Request type (e.g., access to general records)
- Full contact information
- A detailed overview of your request
- Time period of records
- Preferred method of access
You can submit the request form, and the legislated $5.00 application fee, via the following. (If submitting by email, please see the Fees section.)
By Email
By Mail
Conservation Halton
c/o Freedom of Information Coordinator
2596 Britannia Road West
Burlington, ON L7P 0G3
In Person
Conservation Halton Administration Office
2596 Britannia Road West, Burlington
Monday through Friday, 8:30 a.m. to 4:00 p.m.
For assistance, contact the Freedom of Information Coordinator at admin@hrca.on.ca. Alternatively, call 905-336-1158 ext. 2236. For more information on MFIPPA and access requests, visit the Information and Privacy Commissioner website.
The $5.00 application fee is required for all formal access to information requests.
| Application Fee | $5.00 | The application fee must be paid at the time of submission, is mandatory, and not subject to waiver. |
| Record Search | $7.50 per 15 minutes | For manually searching a record. |
| Record Preparation | $7.50 per 15 minutes | For preparing a record for disclosure, including severing a part of the record. |
| Photocopies & Printouts | $0.20 per page | For photocopies and printouts of records. |
Payment can be made in person at the Conservation Halton Administration Office, by cheque payable to Conservation Halton, or by phone.
Fee amounts are legislated by the Province of Ontario through R.R.O. 1990, Reg. 823: General.
Please Note: Not all fees apply to personal information requests.
You may appeal Conservation Halton’s access decision to the Information and Privacy Commissioner (IPC) within thirty (30) days from the date of the decision.
The Municipal Freedom of Information and Protection of Privacy Act allows for the disclosure of records containing personal information for the purposes of aiding a law enforcement investigation. Conservation Halton is permitted to disclose personal information to a law enforcement agency when legally required, to aid a law enforcement investigation, and/or for health and safety reasons.
If you require personal information for law enforcement purposes and believe the information is in Conservation Halton’s custody or control, please submit a Law Enforcement Request Form: Access to Personal Information.