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Accessibility

Accessible Customer Service

Conservation Halton is committed to providing accessible customer service to its guests.

A customer service policy was developed and approved by the Board of Directors in December, 2009 and is in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

The principles of Accessible Customer Service are:

  • Dignity
  • Independence
  • Integration
  • Equal Opportunity

You can read a copy of Conservation Halton’s Customer Service Standard by clicking here. 

Feedback

If you’ve visited a Conservation Park, met with our staff, attended an event, had your child participate in an education program, or used any of our programs and services, we want to know what you think.

You may submit feedback on our Customer Service by clicking here.

Alternate Formats

If you are a person who requires a document in an alternate format, Conservation Halton will make every effort to accommodate your request in a reasonable timeframe.

Please contact us by phone at 905-336-1158 or send an e-mail to request a document in alternate format.

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